Linxio AI
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Trust & security

Security at Linxio AI

Your business runs on Linxio β€” and your data, and your clients' data, is protected with security built in at every layer.

Short answer

Linxio AI is SOC 2 Type II audited and GDPR / EU-U.S. Data Privacy Framework compliant. Your data is protected with TLS 1.2+ and AES-256 encryption, 2FA and SSO, granular access control and audit logs, independent penetration testing, and regular backups. You own your data, we never sell it, and a Data Processing Agreement is available on request.

How we protect you

Security at every layer.

Encryption in transit & at rest

All traffic is served over TLS 1.2+, and data is encrypted at rest with AES-256. Secrets and credentials are stored encrypted and never exposed in the app.

Authentication & access control

Two-factor authentication (2FA), single sign-on (SSO), granular roles and permissions, and audit logs β€” with least-privilege access to production data.

Independent penetration testing

Our systems undergo regular third-party penetration testing so vulnerabilities are found and fixed before they can be exploited.

Vetted people & vendors

Employees pass background checks, and third parties are screened through a vendor risk management (VRM) process before they touch any data.

Secure infrastructure

Hosted on hardened, monitored infrastructure with network isolation, automatic security updates and continuous availability monitoring.

Backups & reliability

Regular automated backups and redundancy protect against data loss, with monitored uptime so your business stays online.

Data ownership & privacy

Your data is yours. We process it only to provide the service, never sell it, and support export and deletion. A Data Processing Agreement (DPA) is available on request.

Responsible disclosure

Found a vulnerability? Report it to hello@linxio.ai and we'll investigate promptly. We appreciate the security community's help keeping customers safe.

Compliance & certifications

Linxio AI maintains a SOC 2 Type II attestation and complies with the GDPR and the EU-U.S. Data Privacy Framework for lawful EU-to-US data transfers. A Data Processing Agreement (DPA) is available on request, and our latest reports can be shared for vendor security reviews β€” contact hello@linxio.ai.

SOC 2 Type II GDPR EU-U.S. Data Privacy Framework

Running a vendor security review? Request our latest reports and attestations from hello@linxio.ai.

Security β€” frequently asked questions

Is Linxio AI SOC 2 certified?
Yes. Linxio AI maintains a SOC 2 Type II attestation, which independently verifies our controls for security, availability and confidentiality. Reports can be shared under NDA for vendor security reviews β€” contact hello@linxio.ai.
Is my data secure with Linxio AI?
Yes. Linxio AI encrypts data in transit with TLS 1.2+ and at rest with AES-256, enforces 2FA, SSO, granular access control and audit logs, runs independent penetration testing, and keeps regular automated backups on monitored infrastructure.
Who owns the data in Linxio AI?
You do. Linxio AI processes your data only to provide the service, never sells it, and supports data export and deletion. A Data Processing Agreement (DPA) is available on request.
Is Linxio AI GDPR compliant?
Yes. Linxio AI complies with the GDPR and is certified under the EU-U.S. Data Privacy Framework for lawful EU-to-US data transfers, and offers a DPA. For specific compliance needs, contact hello@linxio.ai.
How do I report a security issue?
Email hello@linxio.ai with details. We investigate all reports promptly and work with reporters on responsible disclosure.
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